Corporate Presentation

Davivienda is a regional bank leader that operates in six countries (Colombia, Panama, Costa Rica, El Salvador, Honduras, and the United States). With over 49 years of experience in the Colombian market, Davivienda offers a wide range of financial services to individuals, SMEs, and corporate customers. The bank currently serves over 18,5 million customers through a network of 673 branches and more than 2.676 ATMs.

About Davivienda

Davivienda has been in business for over 49 years. Formerly incorporated as Corporación de Ahorro y Vivienda in 1972 in Colombia, Davivienda is going through a steady and strong expansion process since 2005.

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Banco Davivienda is owned by Grupo Empresarial Bolívar. A regional holding with more than 80 years of experience in the insurance, banking, and building industries.  Learn more about the group

History Corporate Information

Davivienda has over 49 years of experience creating value-added to people and companies throughout Colombia and Central America.

2019

The RappiPay Davivienda partnership begins in Colombia. This alliance boosts digital and secure payments, lowering access and transaction costs.

2016

The Bank merged with Leasing Bolívar S.A. and increased its value offer to SME customers.

2013

The bank acquired Corredores Asociados, strengthening its business offer in wealth management.

2012

Davivienda acquired HSBC operations in Costa Rica, Honduras, and El Salvador, which strengthened its regional presence in the Americas.

2011

Davivienda announced a follow-on offering on the Colombian Stock Exchange.

Davivienda launched DaviPlata, a free service that enables Colombians to make financial transactions with their mobile phones.

2010

Davivienda announced its IPO in the Colombian Stock Exchange.

2007

Davivienda acquired Granbanco S.A./Bancafé and increased its commercial portfolio services along with its international presence expanding to Panama and Miami.

2006

Davivienda merged with Banco Superior.

1997

Davivienda turned into a commercial bank under the name of Banco Davivienda S.A. and focused on its consolidation in the Colombian financial sector.

Davivienda acquired Banco República de Venezuela (sold in 2001).

1994

Davivienda became a credit card issuer.

1973

Coldeahorro was renamed Corporación Colombiana de Ahorro y Vivienda Davivienda.

1972

We seek to deliver simple, reliable, and friendly experiences to our customers. In order to achieve this goal, we rely on a team that develops a value offer based on innovation, risk management, efficiency, and synergy between business lines.

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about our management model

We seek to deliver simple, reliable, and friendly experiences to our customers. In order to achieve this goal, we rely on a team that develops a value offer based on innovation, risk management, efficiency, and synergy between business lines.

Strategy Davivienda

Our purpose

Enriching Life with Integrity

Here at Davivienda, we strive to achieve the superior purpose we share with all Grupo Bolívar’s companies. Our organizational culture flourishes around seven principles and values: Respect Equity Honesty Discipline Enthusiasm Joy Cheerfulness.

Organizational Culture

A culture that unites all Grupo Bolívar’s companies

Our culture has enabled us to support people’s well-being, the construction of families’ wealth, the development of companies and the financing of projects contributing to the countries where the Bank operates.

Our mission

We generate value to our customers, community and investors through a work team full of integrity, commitment, fellowship and always willing to learn.

Principles and Values

Davivienda shares and promotes the principles and values established by Grupo Bolívar. Our organizational culture flourishes around seven principles and values:

  • Respect
  • Fairness
  • Fairness
  • Honesty
  • Discipline
  • Enthusiasm, Joy and Cheerfulness

Corporate Strategic Objectives

For Davivienda, the strategic objectives are the objectives that the Bank intends to achieve with which it will generate greater value for its stakeholders. For this reason we have defined the following objectives:

Sustainable Management

We impact positively on society and the environment beyond our operation in the countries we serve.

Regional Management

We act as a single bank identifying transnational best practices and adapting them to each market where we serve

Digital Management:

We are a digital organization by nature. Davivienda is an agile and flexible innovator that makes our customers’ lives easier.

Talent Management

We gather the best team and strengthen their skills to achieve the best possible outcomes.

Risk Management

We all manage risk, leverage, and anticipate new opportunities enabling business growth and sustainability.

Effectiveness and Efficiency

As we innovate and optimize processes, we attain what we set out to do, ensuring the best use of resources at the lowest cost.

Service Leader

Better customer experience and service among all our channels

Strategic Business Objectives

Leaders in Personal Banking

We are a digital organization by nature. Our innovative, agile, and flexible mindset is oriented to make our customers’ life easier.

A key leader in Corporate Banking

We will focus on developing tailored advice to SMEs.

Wealth Management Benchmark

We look to become our customers’ first choice to manage their equity within a multinational portfolio offer.

Innovation Model – Grupo Bolívar

At Grupo Bolívar, we have consolidated an Innovation Model based on innovation as a cornerstone within our organization to design simple, reliable, and friendly experiences for our customers.

We have developed an Innovation Culture based on strengthening our staff’s capabilities and skills within Innovation Ecosystems (Startups, Universities, Companies from other industries, Government and World-class Partners).

In 2018 we officially opened Domo I, Grupo Bolivar’s innovation center seeking to develop:

  • New experiences for our customers
  • Digital transformation projects through our Innovation Model
  • Partnerships with crucial drivers among innovation and entrepreneurship ecosystems: academia,government, and businesses.

 

 

Learn more about Grupo Bolivar innovation

DaviPlata

DaviPlata was launched in February 2011 as a cash management service in Colombia.

DaviPlata is the digital solution that democratized access to financial services by leveraging the potential of mobile phones. DaviPlata was the first platform that enabled anyone in Colombia to:

  • Transfer money via social media.
  • Make free interbank transfers.
  • Have a prepaid e-card instantly.
  • Receive subsidies through a mobile solution.
  • Manage one’s money over a cellphone without any data charges.
  • Withdraw or deposit cash on ATMs without a card.
  • Use its full interface even when the user has a disability.

Today, DaviPlata is more than a convenient payment system. Our wallet is linked to partner companies enhancing their value-added strategies for everyone who interacts with them.

DaviPlata has expanded beyond Colombian borders and is now also in El Salvador, where it has grown hand-in-hand with the Financial Inclusion Law, fostering the use of electronic deposits and simplified accounts in the country.

The Casita Roja feature made Davivienda win the international Model Bank award in 2018 in the Consumer Channel Innovation category. While our customers are on their social media, they can transfer money, split checks, or add credit to prepaid cell phone plans.

DaviPlata, Our Digital Native Bank

Risk Ratings

Davivienda is risk-rated under national and international standards.

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Our Team

*No member of the Board of Directors is a PEP under Colombian regulation.

About our Board of Directors

Learn our Board’s most relevant information please click here.

Go to Corporate Governance